Frequently Asked Questions

How do I use the platform

The tender rocket platform is both a finding and training too, You can find tenders in our tender finder, shortlist them, and then progress through the tender rocket steps one-by-one. As you progress tenders, we automatically create tasks explaining what to do next with handy how-to videos.

Here is a 5-minutes quick start video which outlines the main sections of Tender Rocket, and how to use the platform:

Watch 5-Minute Quick-Start Video

What tender opportunities will Tender Rocket show?

Every day, Tender Rocket identifies newly published tender opportunities for you to access. At any one time, there are thousands of live tenders available derived from a wide range of organisations including:

  • Government Departments
  • Local Authorities
  • NHS Trusts
  • Universities
  • Local Enterprise Partnerships
  • Housing Associations
  • National, Regional and Local Charities
  • Purchasing Consortia

How do I ensure that Tender Rocket only shows me the tenders that might interest me?

With Tender Rocket you’re in control of the tenders you see.  You can set upper and lower financial parameters to ensure that you are pointed toward the right value tenders, select a specific region or a geographical radius from a specific location, use key words to identify opportunities in key markets.  By using a combination of the filters available you can drill down to the tenders that are of strategic interest.

Can my team members access Tender Rocket within the same subscription?

Tender Rocket has been built to give you maximum flexibility with affordable pricing.  We have a Solo User platform (for use by a single individual), Trio platform (allowing up to 3 users) and a Team Platform, which allows up to 10 colleagues to have simultaneous use of Tender Rocket.


Does Tender Rocket help me to coordinate a tender submission?

At a basic level, Tender Rocket allows you to review tender opportunities quickly and efficiently allowing you to shortlist the opportunities of interest with ease.  What sets Tender Rocket apart from its competition is the ability to manage and coordinate the whole application process through the assignment of tasks to individuals with automated alerts and "how-to guides" to ensure everyone contributes quality content on time and in the right format.  

What’s the cost of using Tender Rocket?

It's free to sign up for our platform and use our Tender Finder tool to find and shortlist a number of tenders that meet your criteria. We've structured it this way so that you can begin to see some of the value that Tender Rocket brings before we ask you to pay.

Should you want to use Tender Rocket beyond this shortlist feature then you need to sign up for a paid account. Full information about our pricing tiers can be found on our pricing page.

How secure is the Tender Rocket System?

As a digital platform, security of your data is extremely important to us.

We use an SSL certificate to ensure that messages sent between the Tender Rocket web app and our database servers are secure and encrypted. Our payment process is handled using Stripe and conforms to stringent PCI-compliant standards. We do not store passwords in our databases as plain text, they are all hashed using a per-user ‘salt’ so they're kept safe.

As a company we are registered with the Information Commissioners office and our website receives an ‘A’ rating on the Qualys Secure Server testing protocol.

Why should my organisation select Tender Rocket in preference to other systems?

Comprehensive content with 1000’s of accessible live tender opportunities, content updated daily, powerful search and select capabilities, a team orientated platform, unique tender management capabilities, flexible pricing, dedicated support functions and the ability to raise queries online…..if that’s not enough, how about a 100% money-back guarantee if you’re not satisfied or decide to change your mind within 14 days post-purchase.

You work ethically, we work ethically – working together, achieving our objectives will become a reality.

Can we see a demonstration of the system before we commit?

We host free demonstration days in Wolverhampton (near railway station).  Up to 4 different organisations (more than 1 delegate welcome) attend and we run through the capabilities of the system, demonstrate the functionality and most importantly answer any questions you may have.  It’s an important decision and we appreciate that you may wish to evaluate the system and meet representatives of your new partner before investing.   

Can the staff at Tender Rocket assist us with writing tender submissions?

We have the knowledge and expertise and during the course of the last 12 months our people have assisted with (or written) dozens of tenders/bids/expressions of interest/applications on behalf of clients.   We are always happy to discuss your needs and the practicalities of supporting individual tender applications.